Enhancement Training Courses

Corporate training

Business English Communication

The medium of communication across the globe is English. This is a Business English communication course for corporate professionals –IT, Non IT, Services, Manufacturing, Sales etc.

We focus on:

  • Accent neutralization,
  • Basic course in English Grammar
  • Avoiding regional influence in speaking and writing
  • Email writing
  • Business Etiquette
  • Cultural differences
  • Client interviews
  • Client interactions
  • Running and participating in meetings
  • Telephone etiquette
  • Email Writing course

    Emails are an important mode of Business Communication. It is important to follow certain email etiquettes while communicating to Business Clients across the globe. This is a comprehensive course on writing effective professional business emails

  • Subject line
  • Modes of address
  • Opening line
  • Arranging content – prioritizing
  • Closing
  • Signatures
  • Level of difficulty
  • Tones
  • Grammar and spelling rules
  • Presentation Skills

    Presenting to a client or a team needs the requisite skills to get the buy-in. This course will help you to shed your fear of public speaking and present confidently to a large audience. Video recording of your performance will help you to see, observe, learn and improve.

  • Planning and arranging content
  • PowerPoint slide arrangement
  • Voice
  • Delivery
  • Body Language
  • Involving the audience
  • Asking and Answering questions
  • Time management
  • Telesales Training

  • Understanding the product
  • Call procedures
  • Greeting , thanking and apologizing
  • Getting the client’s interest
  • Overcoming objections
  • Convincing the client
  • Negotiating
  • Closing the sale
  • After sales service
  • Customer service basics and techniques